Quality Control Issues

I love to save money whenever possible. Who doesn’t? Especially these days!

But I’m not afraid to say I’m a brand snob about certain things. I won’t do generic to save pennies or even quarters on certain items. Mostly health and beauty items as well as some food items.

I’ve always been impressed with the quality of the store brands of one of my favorite shopping places…Target! Who the heck doesn’t love Target?

Imagine my surprise when I pulled this out of my Tar-jay kleenex tissue box last week.

Ahem. Is that painter’s tape holding the tissue together?

Did a human or machine include it in my box?

Of course, I had to photograph it. And summons PhilBillPaul to inspect it.

I realize it is not a dead rodent or a smashed bug which would totally have put me over the edge.

Still, I’m concerned. The box is about three quarters used. Not like the last tissue in the box. Which would also be disturbing.

Are they taping tissues together on the production line?

Should I return the whole box which was in a package of 3 boxes?

Should I write a letter to Target and kindly request a lifetime supply of tissues?

Or should I just blog about it, throw it away and move on?

Weigh in please. I respect your opinions, my friends.

Especially after you all agreed with me on the Team Tiger debacle. ;)

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Comments

  1. 1
    Mollie says:

    Ohmygosh, how weird is that! If I were you I would do this, because I can be bossy and like to “project manage” other people. Good thing I work in “Project Management.” I would call Kimberly Clark, surely they have a toll-free # you could find on google, explain to the rep and even refer them to your blog. Surely, there is some explanation. Then get them to pay to advertise on your blog!

  2. 2
    Jenn Ross says:

    MMMM…I like Mollie’s response but my initial reaction is to just blog about it. I’m betting someone on the production line was having some fun and wondered if it would be found out.
    Either that or they were painting the production line room and some painter left his mark….ewww…..

  3. 3

    Ok yea, I think an employee was bored that day. I would however want the company to know…the kleenex company not Target. Target really cant control those kind of mishaps. I wouldnt get all out of control over it, its not a life threatening thing. I think it is funny and hey it works for you because you are always looking for fun stuff to blog about. So lucky you!

  4. 4
    Michaela Gleason says:

    Hi Sherra -

    My name is Michaela Gleason and I work in Target’s Communications department. We recently were made aware of your experience regarding a box of our up & up facial tissue. We looked into the matter and it appears some tape used during the manufacturing process was not removed prior to packaging. We wanted to let you know that we’re working with our partners to prevent this from happening in the future. We apologize for any inconvenience this may have caused.

    We are committed to providing our guests with quality, well-designed products at a low price. Please feel free to return this up & up product to your local Target store for a refund, or contact our Guest Relations team at 800-440-0680 with any questions.

    Thank you.

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